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Are the games fair?

All games on WinLion are 100% fair.

What should I do if I have forgotten my password?

You can easily create a new password. Just click the Forgot Password link in the Sign in form. Then we will send an email that will direct you to a new link. There you will create a new password and log in to your account.

Can I close my account?

Of course. Please contact Customer Support in online chat and give a brief explanation to why you want to close your account.

I didn't receive a confirmation email. What should I do?

Check your promotions, spam or junk folder and any tabs in your inbox. If there you did not find the letter either, please contact support via online chat or email.

Is it safe to play at WinLion online casinos?

Yes, playing at licensed and regulated online casinos is generally safe. They use advanced encryption technologies (like SSL) to protect your personal and financial data, and they adhere to strict security protocols. Always check for a valid gaming license.

Can I play online casino games on my mobile device?

Absolutely! Most modern online casinos are fully optimized for mobile play. You can access games directly through your smartphone or tablet's web browser, and many also offer dedicated mobile apps for an even smoother experience.

What is a "Return to Player" (RTP) percentage in casino games?

RTP (Return to Player) is a theoretical percentage that indicates the proportion of all wagered money a slot or casino game will pay back to players over a large number of spins or hands. For example, an RTP of 96% means that, on average, for every $100 wagered, $96 will be returned to players over time.